1. Personal Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

• Web browser
• IP address
• Time zone
• Cookies installed on your device
• Pages viewed and browsing activity
• Referral website (if applicable)

When you place or attempt to place an order, we collect:

• Full Name
• Billing Address
• Shipping Address
• Email Address
• Phone Number
• Order Details

2. Cookies Policy

We use cookies and similar technologies to improve your browsing experience and enhance our services.

Types of Cookies We Use

• Essential Cookies: Required for website functionality such as checkout and account login.
• Analytics Cookies: Help us understand how visitors use our website, where analytics tools are enabled.
• Marketing Cookies: May be used to measure advertising performance and deliver relevant ads when marketing services are enabled.
• Functionality Cookies: Remember your preferences for a better shopping experience.

Third-Party Cookies

Depending on the services enabled on our website, third-party providers may include:

• Google Analytics
• PayPal for secure payment processing and fraud prevention
• Facebook (Meta) Pixel

These services may use cookies or similar technologies according to their respective privacy policies.

Managing Cookies

You can disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website, including checkout functionality.

3. How We Use Your Personal Information

We use your information to:

• Process and fulfill your orders
• Communicate with you regarding orders and customer support
• Prevent fraud and enhance website security
• Improve website performance and user experience
• Send promotional emails and offers only with your consent

You may unsubscribe from marketing emails at any time.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds, where applicable:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

5. Data Security

We take appropriate security measures to protect your personal information.

Our store operates on WordPress and WooCommerce. We use HTTPS encryption to help protect information transmitted through our website.

Payments made through PayPal are processed using PayPal’s secure payment system. When you make a payment, your financial information is handled by the payment processor according to its applicable Privacy Policy.

We do not store complete payment card details on our website servers.

While we take reasonable precautions to protect your information, no method of internet transmission or electronic storage is completely secure.

6. Sharing Your Personal Information

We may share your information with trusted third parties, including:

• WordPress and WooCommerce: Website and e-commerce functionality.
• PayPal: Payment processing and fraud prevention.
• Shipping and Delivery Partners: Order fulfillment and package delivery.
• Analytics Providers: Website performance and visitor analytics, where enabled.
• Legal Authorities: When disclosure is required by law.

We only share information necessary to provide our services or comply with applicable legal obligations.

7. Do Not Track

Our website currently does not respond to “Do Not Track” browser signals due to the absence of a consistent industry standard.

8. Data Retention

We retain your order information for our business records and for purposes such as order fulfillment, customer support, accounting, and compliance with applicable laws.

You may request deletion of your personal data by contacting us. Certain information may need to be retained to comply with legal obligations.

9. Your Rights

Depending on your location, including residents of the EEA and California, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Request data portability
• Withdraw consent
• Object to certain types of processing

To exercise any of these rights, please contact us at support@totony.shop .

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe a child has submitted personal information to us, please contact us immediately so we can review and remove it as appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised effective date.