Terms of Service
Terms and Conditions
Overview
Welcome to TOTONY. This website is operated by TOTONY. Throughout the site, the terms “we,” “us,” and “our” refer to TOTONY.
TOTONY offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing a handbag product from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein.
These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Section 1 – Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.
A breach or violation of any of the Terms may result in termination of your access to our Services.
Section 2 – General Conditions
We reserve the right to refuse service to anyone for any lawful reason, subject to applicable laws.
Personal and order information submitted through our website is transmitted using HTTPS encryption. Payments are securely processed through PayPal.
TOTONY does not store customers’ complete credit card or debit card details on its website servers.
Section 3 – Accuracy and Timeliness of Information
We make reasonable efforts to ensure that product descriptions, prices, availability, images, and other information displayed on our website are accurate and current.
If we identify a material error affecting an order, we will contact the customer and provide the option to confirm the corrected information or cancel the order for a full refund.
Section 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice.
Price changes will not affect orders that have already been placed and successfully paid.
The amount displayed at checkout and confirmed in your payment transaction is the final amount charged, including any applicable sales tax.
We reserve the right to modify or discontinue the Service without prior notice, subject to applicable laws and existing customer obligations.
All prices and transactions on our website are processed in US Dollars (USD $).
Section 5 – Products or Services
Certain products may be available exclusively online through our website.
We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product color.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction where permitted by law.
Section 6 – Shipping and Delivery Terms
We are committed to providing clear and transparent shipping practices for customers within the United States.
- Shipping Destination: United States only
- Shipping Cost: Free Standard Shipping on all orders
- Order Cut-Off Time: 5:00 PM Alaska Time (AKST/AKDT)
- Processing Time: 1–2 Business Days (Monday–Friday)
- Shipping Time: 4–6 Business Days (Monday–Friday)
- Total Estimated Delivery Time: 5–8 Business Days
We ship using FedEx and provide tracking information for every order.
For additional information, please review our Shipping Policy .
Section 7 – Billing and Payment Conditions
We reserve the right to refuse any order placed through our website, subject to applicable laws.
You agree to provide current, complete, and accurate purchase information for all orders.
We currently accept secure online payments through PayPal.
Payments are processed securely at the time of checkout. We do not store your complete payment card credentials on our website servers.
All prices are displayed in US Dollars (USD $), with no hidden shipping fees. Applicable taxes, if any, are displayed at checkout.
For additional details, please review our Payment Policy .
Section 8 – Returns, Exchanges, and Cancellations
We accept eligible returns and exchanges for both defective and non-defective products.
Customers have 30 days from the delivery date to request a return.
- Return Window: 30 days from delivery
- Return Shipping: Free for all eligible returns, including change-of-mind returns
- Restocking Fee: $0.00 USD
- Refund Processing: Within 7 business days after the returned item is received, inspected, and approved
- Refund Method: Original payment method through PayPal
Eligible returned products must be unused, in their original condition, and include the original packaging, tags, and accessories.
Orders may be cancelled within 24 hours of placement, provided they have not already been shipped.
For complete details, please review our Return & Refund Policy .
Section 9 – Personal Information
Your submission of personal information through our store is governed by our Privacy Policy .
Section 10 – Errors, Inaccuracies, and Omissions
Occasionally, there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct such errors, update information, or cancel affected orders, subject to applicable laws.
If an order is cancelled after payment because of an error, we will issue a full refund.
Section 11 – Prohibited Uses
You may not use this website or its content:
- For any unlawful purpose.
- To violate any applicable laws or regulations.
- To infringe upon intellectual property rights.
- To submit false or misleading information.
- To upload viruses, malware, or other harmful code.
Violation of these terms may result in termination of your access to our services.
Section 12 – Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Alaska, United States, subject to applicable consumer protection laws.
Section 13 – Changes to Terms of Service
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective when posted on this page, unless otherwise stated or required by applicable law.
Section 14 – Contact Information
Questions regarding these Terms of Service may be sent to:
Email: support@totony.shop
You may also visit our Contact Us page .
Business Information
◆ Business Name: TOTONY
▣ Business Days: Monday to Friday
◷ Business Hours: 9:00 AM to 5:00 PM Alaska Time (AKST/AKDT)
☎ Business Phone: +1 (907) 203-4528
✉ Email: support@totony.shop
⌖ Business Address: 745 W 4th Ave, Anchorage, AK 99501, USA
Website: totony.shop